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10 Tips For Building A Budget For You and Your Family
We all know how important a concrete budget is for monitoring expenses and ensuring you’re staying fiscally responsible, but it’s imperative that to have a good budget you must first start with a solid understanding of what makes a functioning budget and how to get there. In this Money Chat, we will dive into what makes a good budget and provide 10 tips on how to build a budget for your family. What Makes a Good Budget? A good budget is a dynamic financial plan that aligns with your financial goals, values, and lifestyle. It serves as a roadmap ...
Capital Management Services Sponsors Erie County Medical Center Spring Gala
BUFFALO, NY - Community involvement and support play a vital role in fostering the growth and well-being of all our local communities. Capital Management Services, a professional collection agency and call center providing reliable and compliant recovery and special project solutions for our respected client partners across the country, continues to demonstrate its commitment to the community by sponsoring the Erie County Medical Center Spring Gala as a Bronze Sponsor. This spring gala and Capital Management Service’s donation not only highlight the significance of supporting local events but also underscore the crucial role played by the Erie County Medical ...
Keep First- and Third-Party Collections Activities Separate
It is advantageous for your organization to keep third-party collections and first-party collections activities separate. While first-party collections take on the identity of the client and involve a more direct customer-service-first approach, third-party agencies more directly relate to maintaining your own identity while collecting on defaulted debts. Keeping these two types of collection efforts separate is beneficial for several reasons. Maintaining Strict Boundaries It helps to maintain a clear distinction between the creditor and the service provider. When a consumer receives a call or letter from a collection agency, they should know immediately that it is a third-party attempting ...
Capital Management Services Adopts Families For The Holidays
Capital Management Services, a team of experienced professionals dedicated to exceeding regulatory and client expectations while delivering superior service, reached out to its greater Buffalo, NY area community during the holidays this season. In an effort to continuously honor, improve, and enrich the lives of its community, CMS adopted 20 families for the holiday season for a company-wide toy drive. “Capital Management Services has always focused on our community involvement efforts. CMS was built upon the realization that we shouldn’t act independently of our employees or community but rather within their goals and needs,” Capital Management Services President, Larry ...
Evolve Into A Customer Service Call Center From Just Collections
There are extensive regulations that govern the collections industry. Federal, state, and local regulations combine into a juggernaut of paperwork and compliance requirements. When you add an overwhelming desire to be ahead of the pack with industry-leading compliance standards from the Receivables Management Association International (RMAI) and ACA International, collections call centers are compliant beyond their intended means. An Economy of Scope An economy of scope is a concept that revolves around producing one good that reduces the cost of producing a related good. In the case of our collections organization, the outstanding quality of Capital Management Services’ call ...
Capital Management Services Handles Customer Service & BPO Project Support
Capital Management Services is an experienced provider of BPO customer services and project management support. With specialized teams and multiple offices, we serve businesses across several industries. Our primary goal is to provide excellent client and customer experiences while protecting client brands and maximizing efficiency. Cross-Industry Customer Service CMS has a client base that includes several industry verticals. The common thread in each of our specialties is dependable expertise, trustworthy service, and open communication with clients. Our specialties include mortgage loans & home equity lines of credit, auto loans & leases, healthcare & insurance, and consumer credit & ...
Receivables Info Executive Spotlight with Larry Costa
<span style="font-weight: 400;">Leading the Capital Management Services team out of their upstate NY headquarters, Larry steers CMS as an established proven leader and performer across the industry due to their attention to detail and customized strategies designed to meet the unique needs of each portfolio or project.</span> Name: Larry Costa Company: Capital Management Services, LP Title: President “Kindness Doesn’t cost you a dime.” Name: Larry Costa Company: Capital Management Services, LP Title: President “Kindness Doesn’t cost you a dime.” What is ...
What is a Mortgage and How Do Mortgages Work?
If you’re considering buying a home, maybe you’ve started browsing listings on popular real estate websites and attempted to schedule a showing, only to learn that the agent won’t spend time on showings without your mortgage pre-approval. Buying a home is a lengthy process with many steps, and in most cases, it starts with a pre-approval for a mortgage loan. A mortgage is a type of loan specifically designed for buying a house or other type of real estate property such as land or a building. But how do you get a mortgage and where do you start? The purpose ...
Capital Management Services Honors Tops Market Shooting Victims With Company Food Drive
Capital Management Services, LP, a long-time community-focused organization based in Buffalo, NY, was heartbroken after the events of the Tops Market shooting on May 14. CMS has rooted our organization in providing opportunities for our community through various charitable organizations and events. To honor those who lost their lives during the event, CMS held a company-wide food drive for the victim’s families. In addition, Capital Management Services President, Larry Costa, and CEO, Rachael Small, each made a donation to FeedMore Western New York, a food bank that has been helping the victim’s families as well. “The Tops Market shooting ...
CMS Provides Mortgage Customer Services & Default Mortgage Collections
Capital Management Services provides excellence in mortgage customer services and default mortgage collections. Our attention to detail and skillful assistance creates measurable value and satisfied clients and customers. Partnering with mortgage lenders and service providers, our outsourced solutions have earned a strong reputation with local and national clients. Compassionate Customer Service CMS representatives provide personal assistance with comprehensive mortgage call center services, including after-hours availability. Serving as an extension of our clients, we have the knowledge and expertise to help customers understand and manage their mortgage or HELOC loans successfully. Capital Management Services has multilingual call agents available ...