Our call center can handle your business’ inbound and outbound teleservice needs including overflow customer service, payment processing, fraud processing, general account management and record maintenance, answering questions, and more. Our professional team is extensively trained to deliver service excellence and attentive compliance with client operational guidelines while representing your brand with the utmost professionalism. We have the ability to quickly scale to the current and ongoing needs of your business by adjusting the level and scope of services you require to handle your immediate overflow and long-term customer service needs.
Your business’ reputation relies on positive client and consumer interactions. Capital Management Services understands that positive relationships are built through the transparency that comes from operating with high standards of integrity. We approach customer service with a respectful and courteous manner to provide the best possible experience for your customers. When it’s time to outsource your call center needs, you can rely on us to deliver top-notch services that boost your profitability.