Career Opportunities at Capital Management Services

Join a Team That Values Professional Growth, Integrity, and Excellence

At Capital Management Services (CMS), we’re more than just a professional collection agency—we’re a team of people working together to deliver results for our clients and respect for our consumers. With several locations across Western New York, CMS is proud to offer a rewarding and team-driven workplace that invests in the development of our employees.

Whether you’re starting your career or looking to grow into a leadership role, CMS provides the tools, training, and opportunities you need to succeed.

Why Work at CMS?

We are committed to fostering a workplace that’s:

  • Supportive and inclusive– We value communication, collaboration, and personal integrity.

  • Compliance-focused – We maintain the highest standards in ethics and regulatory compliance.

  • Performance-driven – Your success is our success. We recognize and reward excellence.

  • Growth-oriented – Our leadership team promotes from within and supports ongoing training.

Careers With CMS (Capital Management Sevices)

What We Look For

We welcome applicants who:

  • Communicate clearly and professionally
  • Are comfortable using digital systems and call center technology
  • Can follow structured processes and regulatory guidelines
  • Thrive in a fast-paced, team-oriented environment

No previous collections experience? That’s okay! We provide comprehensive training to help you succeed.

Compensation and Benefits

CMS offers competitive pay and performance bonuses, along with a robust benefits package that includes:

  • Competitive starting wages with frequent review opportunities

  • Performance-based bonuses

  • Medical, dental, and vision insurance

  • Health Savings Account (HSA) with employer contribution

  • 401(k) retirement plan

  • Voluntary life, short-term disability, and other supplemental options
  • Paid time off and holiday schedule


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