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Who Is Capital Management Services?

We are a nationally licensed collection agency providing the highest quality of compliant recovery and special project solutions for our respected client partners across the country. We have an established reputation as a proven leader and experienced provider of outstanding recovery solutions in the areas of collection services, customer service, and special projects that deliver bottom-line results and consistently positive experiences for organizations across all financial sectors.

Complete Product Suite for Creditors

CMS offers a full suite of collection and recovery services for creditors making us the perfect partner for distressed account management. We understand the nuances of each debt collection strategy and build customized solutions to achieve the specific goals of each individual client we work with. Our services span all delinquency stages from 5-days delinquent to out of statue account management.

Customized Services that Drive Results

We develop customized strategies that meet the unique needs of each portfolio or project. Our ethical and professional approach protects your brand and fosters positive consumer experiences.

Complete Product Suite for Creditors
First Party Collections

First Party Collections

Our professional approach combined with our innovative technology integrations makes us an extension of your business for first party collections.

Third Party Collections

Third Party Collections

Utilize our team to maximize your revenue and create the best omni-channel experience for consumers to repay debt obligations.

Customer Service

Customer Service

Our outsourced call center and BPO services meet your specific teleservice needs while representing your brand while caring for your customers.

Special Projects

Special Projects

Leverage our experience implementing and managing projects to build and maintain a competitive advantage.

Our Leadership Team Has

0

Combined Years of Industry Experience

Donated Over

$0

Million Dollars to Charitable Organizations in Western New York

Learn how our customized services create bottom line results for your business.

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NEWS

Follow our news and articles to learn more about changes to consumer credit, the receivables management industry, and our company.