Capital Management Services is trusted by some of the nation’s largest health care institutions and insurance companies to handle their customer service and accounts receivable. We understand that these accounts require an especially compassionate approach by a team that understands the unique privacy and compliance demands. Our team has the expertise and professionalism to manage and recover medical accounts with a respectful approach and a strict adherence to privacy rules and regulations. By leveraging our technology and call center services, our health care partner retained over 60% of their client base after a significant Medicare rate increase, proving the professionalism and exceptional communication skills of our team. Our full cycle revenue management strategies include inbound and outbound customer service, overflow customer service during high volume call periods, assistance with retaining client base, membership retention, and early stage collections. Whether you need one-time support with customer service or a long-term partnership for the recovery of your receivables, our team can customize a scalable solution that meets the unique demands of your business and creates cash flow.