We provide effective debt recovery and call center services for credit card issuers, banks, and other lending service providers. As your outsourced call center and debt recovery solution, Capital Management Services can handle large-volume inbound account applications and activations, inbound customer service and pre charge-off collections, customer correspondence, complaint management, charged-off accounts, and more. Our call center professionals receive extensive training in the Fair Debt Collection Practices Act (FDCPA) and all other pertinent rules and regulations that govern the credit and collections industries to ensure compliance and the best possible customer experience. Our systems and processes accelerate the payment process and create revenue for our clients. We efficiently manage the challenges that lenders face during the recovery of past-due credit accounts and our customized strategic plans provide increased capacity for your business while improving your recovery rates.