cmscollect
Capital Management Services Supports Barclays Golf Tournament Benefiting Local Charities
Capital Management Services (CMS) proudly served as a Premier Sponsor of the 2025 Barclays Golf Tournament, held at Deerfield Golf Club. The event marked the exciting return of Barclays’ longstanding charity tournament after a five-year hiatus and brought together more than 190 participants, including business partners, community leaders, and representatives from local nonprofit organizations. As a Premier Sponsor, CMS helped support the tournament’s fundraising efforts for two exceptional causes, Christina Cultural Arts Center and Project150. Both organizations work to create greater access to opportunity through education, the arts, and community empowerment. Golf, Giving, and Community Impact The two-day event ...
Capital Management Services’ Larry Costa Shares Diversification Strategies on Receivables Podcast
At Capital Management Services (CMS), innovation and adaptability define how we serve clients. In today’s fast-changing collections and customer service environment, staying competitive requires forward-thinking leadership and strategies that go beyond traditional methods. That’s why we’re proud to share that our President, Larry Costa, was featured on the latest episode of Receivables Podcast to discuss diversification strategies for collection agencies — a topic that directly reflects the CMS mission to deliver stability, compliance, and long-term growth for our clients. In his conversation with host Adam Parks, Larry explains how CMS has evolved from a third-party collections agency into a ...
Capital Management Services joins ECMC’s Spring Gala to strengthen communities through service
When an organization’s values are rooted in service, its actions speak louder than words. This spring, Capital Management Services (CMS) demonstrated its commitment to being part of the community by supporting the Erie County Medical Center (ECMC) at its annual Spring Gala. Representing CMS at the event were Stanley Moore, President of Operations, and Larry Costa, President of CMS, who joined more than 1,500 attendees in raising millions of dollars for the largest public hospital in Western New York. ECMC: A Lifeline for Western New York ECMC is more than just a hospital, it’s a lifeline for thousands of ...
Consumer Support Made Simple
Capital Management Services is proud to introduce a new video resource designed to guide consumers through the account resolution process with clarity, flexibility, and confidence. Whether someone is responding to a notice or proactively seeking financial clarity, our tools and approach are built to support every step of their journey. Helping You Move Forward At Capital Management Services, our mission is to help consumers move forward in their financial journey. If you’ve received a letter from CMS or are looking to resolve a past-due account, we offer a range of accessible resources, each designed to make the process ...
A Customer-First Approach: The Future of Debt Collection
By Larry Costa, President of Capital Management Services The future of debt collection is being shaped by innovation, empathy, and data-driven strategy. Those of us who have worked in this field for years understand that the debt collection industry is no longer defined by traditional, transactional processes. What was once a simple sequence like contacting customers, securing payments, and closing accounts has evolved into a much more dynamic and human-centered approach. Today, debt collection professionals recognize that success depends on understanding consumer behavior, embracing technology, and fostering trust. By prioritizing customer service, transparency, and empathy, agencies can build stronger ...
Capital Management Services Holds Office Cookout To Celebrate Staff
Capital Management Services, a leading collection agency known for its commitment to excellence, recently hosted a delightful office cookout to honor its dedicated team. The event was a testament to the company's appreciation for the hard work and success of its employees. Capital Management Services President, Larry Costa, said, "Our team is the backbone of our success. This cookout is a small token of our gratitude for their relentless dedication and exceptional performance. We take every opportunity available to showcase our dedication to this incredible team. We hope an afternoon of team building with some good food can help ...
How We Differentiate Between First & Third Party Work
By Larry Costa, President at Capital Management Services, LP First party and third party collections are similar but distinctly different. For businesses operating in the third party space who are interested in exploring opportunities in the first party space, this article will provide guidance from the perspective of a business leader experienced in both. As a general introductory recap, it’s important to note that the key difference between 1st/3rd party collections is the stage of delinquency, which drives a couple of other differentiating factors: the organization the collector is representing and the approach of the collector. Opportunities in First ...
Capital Management Services Featured on Receivables Roundtable
Across the receivables industry, diversification is often discussed as a growth tactic. But during a recent conversation on Receivables Podcast, a different theme emerged: one that reframed diversification not as expansion, but as stability. In today’s collections environment, agencies face compounding pressure: shifting consumer behavior, tightening compliance expectations, client consolidation, and margin compression. Against that backdrop, relying on a single revenue model or service line introduces unnecessary risk. Stability now depends less on volume and more on how effectively an organization uses what it already has. During the Receivables Podcast discussion, Larry Costa, Managing Partner at Capital Management Services (CMS), ...
Capital Management Services Featured on Receivables Webinar
Capital Management Services is excited to be featured on a Receivables Webinar by Receivables Info. In this recording of the live webinar, Receivables Info Founder and moderator, Adam Parks talks with CMS President, Larry Costa about vendor partnership management and the flip side—client relationship management. We at CMS take great pride in providing client services excellence and we were honored to provide our expertise. Watch the webinar recording here! About Receivables Webinars Receivables Webinars feature the biggest names in the ARM industry covering topics that impact all aspects of the collections space. With different hosts, topics, guests, ...