FAQs
Can I set up a payment plan?
Yes. Our representatives are available to discuss payment arrangements that fit your budget. Contact us at 800-457-8220 during business hours, or email us at [email protected].
How do I make a payment to Capital Management Services?
You can make a payment online, by phone, by mail, or through Western Union or MoneyGram. Visit our Payments page for step-by-step instructions and secure links.
Is CMS a legitimate company?
Yes. CMS is a fully licensed and compliant collection agency with decades of experience serving regional and national creditors. We are a member of ACA International and meet rigorous data security standards, including SOC 2 Type II and PCI-DSS compliance.
Why is Capital Management Services contacting me?
You may be receiving a call or letter from CMS because we are managing a financial account on behalf of a creditor. We encourage you to contact our team to confirm account details and explore payment or resolution options.
Does Capital Management Services sue consumers?
No. CMS does not initiate lawsuits. In certain cases, a creditor may choose to refer an account to a law firm if other resolution options have been unsuccessful. That’s why it’s important to communicate early and often.
Who is Capital Management Services?
Capital Management Services, LP is a professional, nationally licensed debt collection agency and customer service call center based in Buffalo, NY. We provide recovery solutions, BPO services, and special project support for financial institutions, lenders, and service providers.