FAQs Archive - Capital Management Services

Q: I need to contact you regarding my payment arrangement.

We invite you to contact our office any day or time at compliance@cms-collect.com . Our hours of operation are Monday-Friday: 8am to 9pm Eastern Time and Saturday: 9am to 1pm Eastern Time. To speak to one of our representatives, please call us during business hours at 800-457-8220 . For Free TRS Support, please dial 711.

Q: Are you contacting the wrong telephone number?

Do you have a concern that we may have incorrect contact information for your account? Please let us know at compliance@cms-collect.com or call 800-457-8220 ( for Free TRS Support, please dial 711) and let us know we have incorrect information. Once you verify your identity, our representatives can update your account information and answer any additional questions you may have.

Q: Are you contacting the correct Capital Management?

We have been in business for many years, but multiple other companies have since been created with the words ‘Capital Management” as part of their name. We are Capital Management Services, LP. We are located in Buffalo, NY. We do not use any phone numbers that use area code 855. Please reach out to our Compliance Office at Compliance@cms-collect.com if you have any questions regarding the “Capital Management” contacting you.

Is CMS a real legitimate debt collection agency?

Yes, Capital Management Services (CMS) is a valid and professional ...

By brandingarc|2022-05-11T08:26:18-05:00September 22nd, 2021|Comments Off

Is CMS a member of any organizations?

CMS, or Capital Management Services, LP is an active member ...

By brandingarc|2021-11-16T10:26:22-05:00December 29th, 2020|Comments Off

I need to contact you regarding my payment arrangement.

We invite you to contact our office any day or ...

By brandingarc|2022-05-11T08:26:00-05:00December 29th, 2020|Comments Off

Are you contacting the wrong telephone number?

Do you have a concern that we may have incorrect ...

By brandingarc|2022-05-11T08:25:43-05:00December 29th, 2020|Comments Off

Are you contacting the correct Capital Management?

We have been in business for many years, but multiple ...

By brandingarc|2021-11-16T10:24:23-05:00December 29th, 2020|Comments Off

How to dispute an account placed in our office for collection. The CFPB recommends the following:

Any debt collector who contacts you claiming you owe payment ...

By brandingarc|2021-01-14T18:01:09-05:00December 29th, 2020|Comments Off

We are a nationally licensed collection agency providing the highest quality of proven recovery and project solutions for our clients across the financial industry.

To opt out of email communications please click here.

Quick Links

Contact Us

Capital Management Services
698 ½ S. Ogden Street
Buffalo, NY 14206
compliance@cms-collect.com
716-871-9050
Toll-Free 800-457-8220
Fax 716-566-2652
Hours of Operation:
Monday – Friday: 8am – 9pm ET
Saturday: 9am – 1pm ET
For Free TRS Support, please dial 711.
Please use compliance@cms-collect.com to inform our office of any disputes or requests for name and address of original creditors (If different from the current creditor).

Certifications

Membership

This communication is from a debt collector. This is an attempt to collect a debt and any information obtained will be used for that purpose.

We do not provide language access services or translation of any communications into a language other than English. A translation and description of commonly-used debt collection terms is available in multiple languages on the NYC Department of Consumer Affair’s website, www.nyc.gov/dca