Capital Management Services is Committed to Data Privacy & Security
As a top-tier professional organization serving local and national creditors within highly regulated industries, Capital Management Services is diligent to ensure strict adherence to all governing data security and privacy laws, rules and regulations. We recognize that these safeguards protect consumers and businesses alike, and we take them seriously as we continually strive to be a trusted partner for our reputable clients.
SOC 2 Type 2 Certified
Capital Management Services maintains SOC 2 Type 2 certification and ongoing compliance measures throughout all operations. Developed by the American Institute of CPAs, SOC 2 certification helps clients to be assured of our controls relevant to security, availability, processing integrity, confidentiality, and privacy. The Type 2 examination includes tests of those controls to ensure they are operating effectively over time rather than limited to a single snapshot in time. The thorough audit necessary to receive certification is conducted by an AICPA-approved outside 3rd party and must be repeated annually.
CMS performs routine internal audits to identify and remediate any potential gaps and remain above par with standards. We consistently review our policies, standards, and processes for evolving regulatory updates and technology adaptations. Our team understands that compliance certifications are not a guarantee of security as we remain vigilant to maintain a formidable technology infrastructure and a culture of compliance.
PCI-DSS Compliant
Our organization also maintains compliance with PCI data security standards to protect consumers and our business against potential data breaches. The Payment Card Industry Data Security Standard provides standards that help us to process all card payments securely. To maintain compliance, many of these security standards are already met through the rigorous and comprehensive SOC 2 Type 2 certification.
Handling credit card data by phone and sensitive data in general means we provide security awareness training to our vetted team of professionals. Our compliance posture is critical to our ongoing success as we use education and prevention steps to create a solid foundation of data security and privacy. We understand that choosing partnerships with trustworthy and secure vendors is critical to our clients’ protection and reputation management as well as to our success.
ACA International Member
Capital Management Services is a long-time active member of ACA International: The Association of Credit and Collection Professionals. As members, we remain informed regarding changing federal and state data privacy laws, rules and regulations to ensure we are consistently operating in compliance. Data privacy legislation faces ongoing updates such as the FTC’s Safeguards Rule update as technology advances and cyber risk elevates.
Through articles, webinars, and other professional development opportunities about data security, our involvement with ACA and its resources is important not just for us but for our clients. Quality creditors should seek out partners committed to positive industry growth, advocacy, and ongoing education; CMS strives to be one of those partners.
Are you a creditor or business with questions about our call center, collections, and account management services? Contact us today to learn more.
About Capital Management Services
Capital Management Services, LP is a nationally licensed collection agency headquartered in Buffalo, NY that provides the highest quality of proven recovery and project solutions across the financial industry. We maintain our reputation as a proven leader and performer through our attention to detail and tailoring our strategies to meet the unique needs of each portfolio or project. We are proud of our ability to consistently surpass all industry standards for quality and provide outstanding services that add strategic value to every client partnership.
